WARRANTY TERMS

1. Satisfaction Guarantee

We offer a [X-day] satisfaction guarantee.
If you are not satisfied with your purchase, you may request a refund or replacement within the guarantee period.

2. Warranty Against Defects

If your product arrives damaged or defective, you can request a replacement or refund within [X days] of delivery.

3. Warranty Exclusions

This warranty does not cover:

  • Misuse, negligence, or improper storage.

  • Normal wear and tear.

  • Products that have been opened or consumed.

  • Items not purchased directly from our website.

  • Issues caused by failure to follow product instructions.

4. How to Request a Warranty Claim

To file a warranty claim, please contact us at [EMAIL] with the following:

  • Full name

  • Order number

  • Description of the issue

  • Photos or videos of the product (if applicable)

5. Refund & Return Process

Once your claim is approved:

  • We may request that you return the product.

  • Refunds will be issued to the original payment method.

  • Processing times may vary depending on your bank or card issuer.